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I made a very silly mistake and wrote to the wrong company to complain. Seedsman's replied very quickly and my problem was sorted
From: L h, 2015-03
I am always happy with the quality of support that I receive from Seedsman Customer Support. Ellie knows how to make a customer feel valued. She is always on top of the situation and remembers. I hope that Seedsman realises that Ellie is truly a treasure. And she has treated me with kindness and kept me as a valuable customer. Please recognise her because Ellie does her job really well. And she has my respect.
From: Dan, 2015-04
Although I never received the confirmation email that was supposedly sent 3 times, I was impressed with the prompt and clear responses given.
From: kaitlin, 2015-04