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Very satisfied, soon I'll be making another order. Congratulations for the company for having so good customer service and employees. And special thanks to Donna, who's so kind !
From: Luiz, 2015-05
This is actually the second time Ellie has responded to a request. On both occasions responses arrived as quickly as I would expect, coming from the UK business time zone. On this occasion, I could determine from the response I got from the third party she referred me to, that Ellie had already made some sort of contact with them. That impressed me. It wasn't just boiler-plate customer service; Ellie actually DID something for me. That's pretty great.
From: rorielee, 2015-04
The support I have received from Ruth has been absolutely amazing. My order problems did not seem to fall into a category that was familiar, but Ruth sorted out the problem and did so with great communication.
From: Mb, 2015-05