Frequently Asked Questions
We would appreciate patience and ask you to delay chasing your order.
Your order will still be delivered within the delivery time quoted on our delivery page.
Can I order from the country that I am resident in?
We ship everywhere in the world but we strongly recommend you check your country and state laws to check that you can legally purchase the products we sell. All products sold on the website are legal for sale in the UK and Europe.
We cannot be held responsible for persons who choose to act in conflict with their national laws and we do not encourage anyone to do so.
Are cannabis / marijuana seeds legal to grow? If not why do you sell them?
In the UK and Europe it is legal to own, buy and sell cannabis seeds but it is illegal to germinate and cultivate them under national drug laws. Each country has its own drug laws which are constantly changing, so we suggest you research your own local laws.
Our seeds are sold as genetic preservation souvenirs to help protect the cannabis gene pool for future use and research. Where cannabis cultivation is illegal we suggest storage of seeds until changes to laws. The seeds we sell are only suggested for germination in countries where it is legal to do so.
What type of currency and payment do you accept?
Online credit card payments are in Pound Sterling (£). Prices are also quoted (but not charged) in Euros (€) and US Dollars ($). Please do not expect the amount to be exact, as different banks have different exchange rates and/or fees.
Our accepted methods of payments are-
- Bank Transfer
- Cryptocurrencies (including Bitcoin and Potcoin)
- Credit and Debit Cards
How long will it take until i receive my order?
Generally UK orders are received within 1-3 working days. Orders to Europe are received within 3-14 workings days and orders to the rest of the world within 7-21 workings days. We would appreciate your patience when waiting for orders so please only get in touch if your order is getting towards the end of these times or if it has passed.We will then do our best to help.
What is the safest way of paying?
Bitcoin is safe and secure but we also accept the following secure methods:
Bank transfers, and credit cards (€ and £ only); there is also a small delay whilst we process these payments.
Paying by cash is by far the least safe method of payment. Although we do now accept cash, we do not recommend this payment method as it can often be stolen in the post. Please note, we are unable to send out any goods when we have not received the payment due to postal theft, so please do not expect us to.
How do you send out my order?
All orders are sent discreetly. When an order arrives we carefully decide whether it should be sent in a plain, protective envelope, a DVD case for added protection or something else even more secure for longer deliveries. Your name and address, only, are handwritten on the envelope. Seeds are normally sent in their breeders packaging but we occasionally remove them for safer sending.
How do we know that you are a legitimate company? Will we receive what we have paid for? Do you have a shop, warehouse or a place where we can visit?
Seedsman, owner of this website, has been trading since 2003 and there are many testimonials to the service we offer and quality of our products all over the internet.
We are a web-based and mail order company so we do not take visitors to our offices but we are easily contactable through the contact pages of this site. Generally if you contact us during working hours you should receive a reply within half an hour.
How do I know if you have received and despatched my order?
When you place an order, you will receive a confirmation e-mail containing your order number and confirming your ordered items. If you have any queries about your order, please quote your order number when contacting us. We will send you another e-mail containing your tracking reference, once your order has been dispatched.
If I want to buy large amounts, do I get a discount?
Yes, please see our Order pages for details of quantity discounts.
How many seeds per pack?
The product pages all clearly say how many seeds are in the packets.
Are postage costs included in the price of products?
No, you will be charged for postage separately and according to what you are ordering and where you are having your order sent to. Please see the Shipping page for information.
What happens if my free seeds are missing or damaged?
If your seeds are missing or damaged we will reimburse your free seeds at 100 loyalty points per seed to a maximum of 250 loyalty points. The value shown on free seeds are for marketing purposes only and represent the RRP of the none free version of this product, not the free seeds in your order.
Please note that unregistered customers will need to create an account with us to in order to receive loyalty points.
What happens if I remove the stealth product when I place my order and then the order goes missing in transit?
When a stealth product is removed from the order you waive all rights to have seeds reshipped if for any reason they go missing in transit they will be shipped entirely at your own risk.
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